Terms & Conditions
It's About Being On Good Terms
The following terms and conditions (collectively, these "Terms & Conditions") apply to your use of Mindblaze, including any content, functionality, products, and services offered on or via mindblaze.xyz (the "Website").
Please read the Terms and Conditions carefully before you start using the Website, since by using the Website you accept and agree to be bound and abide by these Terms and Conditions.
These Terms and Conditions are effective as of August 23, 2023.
The Website is owned and operated by the Danish company:
Mindblaze ApS, Bjergegade 14E, 3000 Helsingør, DK-VAT (CVR): 38875329, e-mail: firstname.lastname@example.org, phone: +45 40 34 56 40.
We expressly reserve the right to change these Terms and Conditions from time to time without notice to you. You acknowledge and agree that it is your responsibility to review this Website and these Terms and Conditions from time to time and to familiarize yourself with any modifications. Your continued use of this Website after such modifications will constitute acknowledgement of the modified Terms and Conditions and agreement to abide and be bound by the modified Terms and Conditions.
Please note, that you have to be at least 18 years of age to use/purchase any content from the Website.
Prices, VAT and more
Prices are quoted in Euro (EUR) and are inclusive of Danish VAT (25%), unless otherwise communicated. All prices are current prices. We retain the right to change prices, or refuse an order, at any time for whatever reason we may have.
However, prices of selected products may be quoted in DKK, USD, or other currencies with regard to special announcements, events, product campaigns, and offers on local markets. If so, it will be communicated clearly.
Please note, that it is your responsibility to pay any eventual import duties that may be added when distributing to your country.
Methods of payment
We accept payment with the following cards: Visa, Mastercard, American Express, Diners, and China UnionPay. The credit card must be issued in the same country as the order, which is being placed.
All payments are handled by Stripe, which is a world leader in payment gateways working according the highest security standard. Only Stripe is able to read the data on your card, and all data sent between you and Stripe is encrypted with SSL (Secure Socket Layer).
When making a purchase the amount is captured on your account immediately, since you have direct access to the product/service or the reservation of it. This includes the purchase of items of limited quantity such as tickets to events, etc. It also includes the preorder of such items.
Our newsletters, workshops, sessions, and other services are delivered digitally via e-mail, download, streaming, survey/whiteboard software, or landing pages. Delivery usually happens within seconds, but in extraordinary cases it can be up to five days. Please contact us if you are experiencing delivery issues.
Our digital products and services can be used for personal use only and may not be shared with others, even when purchased through a business. The Customer is responsible for having updated the e-mail information for delivery. Mindblaze ApS cannot be held responsible for e-mails that the Customer has not received.
Physical items such as books, merchandise, etc. is shipped within the EU 2-3 working days from receiving the order. When preordering items, the order is shipped within the communicated time frame of the preorder. We currently do not ship physical items outside of the EU. General estimated delivery time is 1-5 working days in Denmark, and 3-10 working days in the EU. However, please note that extraordinary delivery times may occur under special circumstances.
Cancellation & refund policy
You can cancel your subscription to any newsletters, workshops, and memberships from the Website any time. You will only be charged for your subscription up until the day of your cancellation and will not be charged from the date of your cancellation and forwards. However, once a purchase of a subscription on the Website has been made, we don't provide a refund. This includes all subscriptions (also annual), even if purchased through a business.
Any cancellations of workshops, sessions, and similar services must be made in writing at least 72 hours before commencement to email@example.com. Otherwise no refund is given.
As a business, you don't have rights to a refund of workshops and similar services once the order has been made.
Physical products such as books and merchandise can be returned, exchanged, and refunded (either completely or partly) within 24 months from purchase, if they are delivered in a damaged or not complete condition. It is, of course, a demand that the reclaim is justified and not a result of misusing the product or otherwise damaging it.
If you find that there is a problem with your physical product, it's your responsibility to contact us as soon as possible via e-mail, and expain the situation. On the basis of that, we will deal with the situation. If we ask you to return the physical item to us for inspection, we will pay all shipping fees, but always contact us first. You can contact us here: e-mail: firstname.lastname@example.org or phone: +45 40 34 56 40.
As a private customer, you have the right to a full refund of physical products such as books and merchandise within 14 days from purchase. If you wish to claim that right, you must first return your purchased item to us in undamaged condition. Please note that you pay all shipping expenses. We will then refund your purchase within three weeks from receiving the item on our address provided the item is undamaged.
Please return the item to: Mindblaze ApS, Bjergegade 14E, 3000 Helsingør, Denmark.
Also, please contact us via e-mail before shipping: email@example.com.
Conduct on Website
Your use of the Website is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the Website.
By posting information in or otherwise using any communications service, chat room, message board, newsgroup, software library, or other interactive service that may be available to you on or through this Website, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content — including text, communications, software, images, sounds, data, or other information — that:
- Is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies.
- Victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability.
- Infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.
- Constitutes unauthorized or unsolicited advertising, junk or bulk email (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling.
- Contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party. Impersonates any person or entity, including any of our employees or representatives.
We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the Website. We generally do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this Website.
You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions.
In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.
By accepting these Terms and Conditions, you acknowledge and agree that all content presented to you on this Website is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of the Website.
You are only permitted to use the content as expressly authorized by us or the specific content provider. Except for a single copy made for personal use only, you may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any documents or information from this Website in any form or by any means without prior written permission from us or the specific content provider, and you are solely responsible for obtaining permission before reusing any copyrighted material that is available on this Website.
Third Party Websites
This Website may link you to other sites on the Internet or otherwise include references to information, documents, software, materials and/or services provided by other parties. These websites may contain information or material that some people may find inappropriate or offensive.
These other websites and parties are not under our control, and you acknowledge that we are not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites, nor are we responsible for errors or omissions in any references to other parties or their products and services. The inclusion of such a link or reference is provided merely as a convenience and does not imply endorsement of, or association with, the Website or party by us, or any warranty of any kind, either express or implied.
Disclaimer of Warranties, Limitations of Liability and Indemnification
Your use of this Website, its content, products, and services is at your sole risk. The Website is provided "as is" and "as available". We disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. This includes anything communicated, whether online or offline, with relation to this Website.
Your use of communication of any kind from this Website and its related services is entirely your responsiblity, and we cannot be held legally accountable for your interpretations and actions.
We are not liable for damages, direct or consequential, resulting from your use of the Website and its content, including information related to offline activities such as workshops, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses (including but not limited to attorney's fees) arising from your violation of any third-party's rights. You acknowledge that you have only a limited, non-exclusive, non-transferable licence to use the Website. Because the Website is not error or bug free, you agree that you will use it carefully and avoid using it ways which might result in any loss of your or any third party's property or information.
Term and termination
This Terms and Conditions will become effective in relation to you when you visit this Website, create an account on this Website, purchase a product or service from the Website, or when you start using the Website, and will remain effective until terminated by you or by us.
This Website reserves the right to terminate this Terms and Conditions or suspend your account at any time in case of unauthorized, or suspected unauthorized use of the Website whether in contravention of these Terms and Conditions or otherwise. If this Website terminates this Terms and Conditions, or suspends your account for any of the reasons set out in this section, this Website shall have no liability or responsibility to you.
This Website may assign this Terms and Conditions or any part of it without restrictions. You may not assign this Terms and Conditions or any part of it to any third party.
These Terms and Conditions and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the internal laws of the Denmark without giving effect to any choice or conflict of law provision or rule.
Any legal suit, action or proceeding arising out of, or related to, these Terms of Service or the Website shall be instituted exclusively in the federal courts of Denmark in the language of Danish.